Support

Ezone Bonaire is running your network on a 24/7, 365 days modus with a team of network specialists that are ready to handle your problems and answer your questions around the clock.
 
Send an email to support@ezonebonaire.com with your question or problem and via a registered trouble ticket you'll be served in the highest manner possible. Previous trouble tickets will result in an archive of F.a.q.'s that are available to browse by our clients.
 
To generate a ticket for any issues, including latency, poor performance, reboots, remote hands, or invalid logins, please include a traceroute, ping, or any relevant illustration that can depict the problem. Furthermore, please specify the exact time and date that the trouble occurred.

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